| THE SUMMARY |
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| IAN.com is in the travel
business, not the spying business. We will
not ask you for information that does not
have a purpose and we will not require information
to be disclosed that is not absolutely necessary.
We will not sell your personally identifiable
information to others, however, if you accessed
this website through a IAN.com Affiliate,
your personally identifiable information (other
than your credit card information) may be
forwarded to that Affiliate. Whether you travel
the Web or travel the world, IAN.com wants
you to always be safe! |
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| THE DETAILS |
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| Your privacy is important
to us. To better protect your privacy we provide
this notice explaining our online information
practices and the choices you can make about
the way your information is collected and
used. This notice shall apply to all information
IAN.com collects or is submitted by the user
on the IAN.com website. To make this notice
easy to find; we make it available on our
homepage and at every point where personally
identifiable information may be requested.
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| Use of Customer Information |
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| IAN.com is the sole owner
of the information collected on this site.
We will not sell or rent this information
to others in ways that differ from what is
disclosed in this statement. |
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| General Information
- What We Collect and Why |
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- IAN.com may include information about
your visit in collective or aggregated
data that does not identify you specifically.
For example, we may tell our advertisers
or investors the number of website visitors
or the most popular vacation destinations.
- Our server recognizes domain names
and the pages visited. This data is gathered
in an aggregate manner for quality control
and improvement of our website.
- IAN.com does not market to children
nor collect personal information about
children at this website.
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| Individual Information
- What We Collect and Why |
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- Your name, email address, physical address,
phone and fax number, and credit card
number, expiration date and billing address
are necessary to ensure we are able to
make and confirm your reservation. We
do not share this personal information
with outside parties except to the extent
necessary to complete your reservation
or product order.
- Your contact information is needed
in order to notify you in the event of
any processing difficulties or unforeseen
circumstances fulfilling your reservation
or product order. In some cases, paper
tickets may need to be mailed to you.
The more easily we can contact you, the
better we can serve you.
- IAN.com will use the information you
provide about yourself in order to make
the IAN.com website as customer friendly
as possible. We want to know you to better
serve you, but do not want to invade your
life. We may ask you for more information
about your travel interests. In the future
this information may be used to help IAN.com
make more applicable travel recommendations.
However, this information will always
be optional.
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| Newsletter - What We
Collect and Why |
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- Your email address ensures you receive
the newsletter in a timely manner.
- Your name is optional and tells us
who personally to address - just a nice
touch.
- Although we do not want you to miss
any great travel deals, you can unsubscribe
to any IAN.com newsletter at anytime,
by sending an email to customers@IAN.com.
Please tell us the newsletter title and
the email address you want removed.
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| Surveys - What We Collect
and Why |
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- From time to time IAN.com conducts voluntary
customer surveys, which may ask questions
about broad background information and
customer preferences. This survey information
is completely optional and you are under
no obligation to be a part of any survey.
The information IAN.com collects is used
to better serve our customers by helping
IAN.com determine our customer's travel
needs and improve the satisfaction and
use of this website.
- Participation in these surveys or contests
is completely voluntary and you therefore
have a choice whether or not to disclose
this information. Information requested
may include demographic information including,
but not limited to: age, gender, approximate
household income, how you travel, how
you make your reservations, and why you
travel.
- Your contact information may be required
if a prize is to be awarded to survey
respondents either at random or individually.
This will enable us to contact you to
notify you of details regarding your prize.
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| COOKIES |
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Cookies are small pieces
of information stored on your computer tied
to information about you. We use both session
ID cookies and persistent cookies. For the
session ID cookie, once you close the browser,
the cookie simply terminates. A persistent
cookie is a small text file stored on your
hard drive for an extended period of time.
Persistent cookies can be removed by following
the Web browser help file directions.
We use cookies to track usage of the Guest
path and to serve advertisements through our
advertising networks. Most Web browsers automatically
accept cookies, but if you prefer, you can
edit your browser options to block them in
the future. If you reject the cookie, you
may still use our website. The only drawback
to this is that you will be limited in some
areas of our website. Persistent cookies enable
us to track and target the interests of our
users to enhance the experience on our website.
Usage of a cookie is in no way linked to
any personally identifiable information
while on our site.
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| Advertising |
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| A cookie file may also
be placed on your hard drive by our third-party
advertising companies. These companies may
use aggregated statistics about your visits
to this and other websites in order to provide
advertisements about travel-related goods
and services that you may be interested in.
The information they collect does not include
your personally identifiable information.The
third-party advertising companies may also
employ technology that is used to measure
the effectiveness of ads. This is primarily
accomplished through the use of a Web beacon
(a single-pixel GIF), which is placed on our
site to collect anonymous information. They
may use this anonymous information about your
visits to this and other sites in order to
provide advertisements about goods and services
of potential interest to you. No personally
identifiable information is collected during
this process. The information is anonymous
and does not link online actions to an identifiable
person. If you would like more information
and want to explore the option of not having
this information collected by third-party
advertisers, click here. |
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| Log Files |
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| We use IP addresses to
analyze trends, administer the website, track
users' movements, and gather broad demographic
information for aggregate use. IP addresses
are not linked to personally identifiable
information. |
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| Affiliates |
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| An Affiliate is a Web site
not owned or operated by IAN.com, but uses
IAN.com's booking capabilities for processing
travel reservations. The IAN.com name may
or may not appear on the Affiliate site. |
| |
| You may have accessed IAN.com
via one of our Affiliate websites. Some of
our Affiliates also use cookies on our site.
However, we have no access to or control over
these cookies, once we have given permission
for them to set cookies. Please be aware that
IAN.com is in no way responsible for the privacy
practices of such other websites. We encourage
you to read the privacy statement of the Affiliate
and each and every website you visit that
collects personally identifiable information.
This Privacy Statement covers the use of cookies
by this website only and does not cover the
use of cookies by any of our Affiliates, advertisers
or other business partners. |
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| SHARING |
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| Legal Disclaimer |
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| Though we make every effort
to preserve user privacy, we may be required
by law to disclose information you have provided
in obtaining our travel products or services.
We may also disclose information against someone
who poses a threat to our interests (such
as customer fraud) or whose activities could
bring harm to others. In addition, it may
be necessary for us to provide customer information
to third parties, such as credit card companies,
for the purpose of resolving disputes that
arise in the normal course of business. |
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| Third Party Intermediaries |
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| IAN.com uses an outside
a credit card processing company and bank
check processing company to bill users for
goods and services. These companies do not
retain, share, store or use personally identifiable
information for any secondary purposes. |
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| This website makes use
of a technology designed to enhance your browsing
experience. The technology, provided as a
hosted service application by Fireclick ®,
makes use of a small and transparent Java
applet to provide you with a faster browsing
experience. In addition, aggregate reporting
information is collected and made available
to the website owner only. No personal or
personally identifiable information is gathered
or used for this process. |
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| If for any reason you do
not wish to have this technology enabled while
browsing this site, please click here. A cookie
will be set on your browser that instructs
the service not to start. If you have disabled
the service and wish to reactivate it, please
click here. Additional information on Fireclick's
technology may be found at www.fireclick.com.
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| Suppliers |
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| IAN.com provides information
about travel either reserved or purchased
on this website to the suppliers whose will
fulfill your travel reservation. Although
we offers travel products from hotel, airline,
car rental and other suppliers that are reputable
companies, we have not placed limitations
on these suppliers from using or disclosing
your information without your permission.
Therefore, we encourage you to review the
information privacy practices of any travel
suppliers whose products you purchase on this
website. In addition, these travel suppliers
may also contact you as necessary to obtain
additional information about your confirmed
reservation. |
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| IAN.com will occasionally
share aggregated information with our service
providers. This information does not contain
any personally identifiable information and
is used to develop featured programs and content
that will be of interest to our website visitors.
|
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| IAN.com may contract with
a reputable third-party to facilitate the
distribution of survey, promotion, or sweepstakes
programs. Upon completion of these projects,
all information is returned to us. |
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| Affiliates |
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| If you access our website
through one of our Affiliates and make travel
reservations, your personally identifiable
information (other than credit card information)
may be forwarded to that particular Affiliate.
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| Aggregate Information (non-personally
identifiable information) |
| IAN.com will share aggregated
demographic information with our Affiliates
and advertisers. |
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| Links |
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| This site may contain links
to other sites. Please be aware that IAN.com
is in no way responsible for the privacy practices
of such other sites. We encourage our customers
to be aware when they leave our site and to
read the privacy statements of each and every
website that collects personally identifiable
information. This privacy statement applies
solely to information collected by the IAN.com
website. |
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| NOTIFICATION OF CHANGES |
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| If IAN.com decides to change
its Privacy Statement, we will post those
changes this Privacy Statement so you are
always aware of what information we collect,
how we use it, and under circumstances, if
any, we disclose it. If at any point we decide
to use personally identifiable information
in a manner different from that stated at
the time it was collected, we will notify
you by way of email. You will have a choice
as to whether or not we use your information
in this different manner. |
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| CORRECTING/UPDATING
PERSONAL INFORMATION |
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| If a user's personally
identifiable information (such as zip code,
phone, email or postal address) changes or
if a user no longer desires our service, we
provide a way to correct or update a user's
personally identifiable information. Users
can all email our Customer Support at Customer
Care or contact us by telephone or postal
mail at the contact information listed below.
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| CONTACT INFORMATION |
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| If users have any questions
or suggestions regarding our Privacy Statement,
please contact us at: |
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| Email Customer Care |
| Postal Address: |
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10440 North Central Expressway
Suite 400
Dallas, Texas 75231
USA |
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| This Privacy Statement
is effective as of July 22, 2004 |
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